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CCNP TSHOOT 642-832 Exam Objectives


Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT 642-832)

Exam Number:   642-832
Associated Certifications:   CCNP/CCDP/CCIP
Duration:   135 minutes (35-40 questions)
Available Languages:   English

Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT 642-832) is a qualifying exam for the Cisco Certified Network Professional CCNP?, certification. The TSHOOT 642-832 exam will certify that the successful candidate has important knowledge and skills necessary to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

Exam Topics: The following information provides general guidelines for the content likely to be included on the exam.

Maintain and monitor network performance

    Develop a plan to monitor and manage a network
    Perform network monitoring using IOS tools
    Perform routine IOS device maintenance
    Isolate sub-optimal internetwork operation at the correctly defined OSI Model layer

Troubleshoot Multi Protocol system networks

    Troubleshoot EIGRP
    Troubleshoot OSPF
    Troubleshoot eBGP
    Troubleshoot routing redistribution solution
    Troubleshoot a DHCP client and server solution
    Troubleshoot NAT
    Troubleshoot first hop redundancy protocols (HSRP/VRRP/GLBP)
    Troubleshoot IPv6 routing
    Troubleshoot IPv6 and IPv4 interoperability
    Troubleshoot switch-to-switch connectivity for the VLAN based solution
    Troubleshoot loop prevention for the VLAN based solution
    Troubleshoot Access Ports for the VLAN based solution
    Troubleshoot private VLANS
    Troubleshoot port security
    Troubleshoot general switch security
    Troubleshoot VACL and PACL
    Troubleshoot switch virtual interfaces (SVIs)
    Troubleshoot switch supervisor redundancy
    Troubleshoot switch support of advanced services (i.e., Wireless, VOIP and Video)
    Troubleshoot a VoIP support solution
    Troubleshoot a video support solution
    Troubleshoot Layer 3 Security
    Troubleshoot issues related to ACLs used to secure access to Cisco routers
    Troubleshoot configuration issues related to accessing the AAA server for authentication purposes
    Troubleshoot security issues related to IOS services (i.e.,finger, NTP, HTTP, FTP, RCP etc.)

The exam is very different with the old exam. You have 3 hours for this exam.
Exam?s Structure:
+ About 10 Multichoice questions
+ 2 Drag and Drop Questions
+ 16 lab-sim Questions with the same network topology (16 troubleshooting tickets or you can call it one ?big? question). Each lab-sim is called a ticket and you can solve them in any order you like.
Topics of the lab-sims:
1 -IPv6
3- OSPFv3
4 -Frame Relay
5 ? GRE
6 ? EtherChannel
7 -RIPng
9 -Redistribution
10 -NTP
11 -NAT
12 -BGP
13 -HSRP
The problems are rather simple. For example wrong IP assignment, disable or enable a command, authentication?
In each tickets you will have to answers three types of questions:
+ Which device causes problem
+ Which technology is used
+ How to fix it
When you press Done to finish each case, you can?t go back.
A demo of the TSHOOT Exam can be found at:
In short, unlike other Cisco exams, we can go backward in this exam. That means we can choose a Troubleshooting Ticket, browse all the configurations and hit ?Abort? to ignore that Ticket. We can come back to that Ticket any time.
Below are the topologies of the real TSHOOT exam, you are allowed to study these topologies before taking the exam. It surely saves you some invaluable time when sitting in the exam room (Thanks rrg for sharing this).
IPv4 Layer 3 Topology

Source: h??p://


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