Run-time error while activating the product.

[certforumz]

Questions:
I am getting runtime error while trying to activate full version online. Screenshot with error message is show below. How to fix this error?

Answer:

1.Download COMCTL32.OCX.

2.Copy the file to system folder that is WINDOWS\SYSTEM directory on your C: drive (for Windows NT and 2000: \WINNT\system32).

3.open the command prompt by going to start->run.(If you are using Vista or windows 7 run the command prompt as adminstrator by going to start->run(right click and run as administrator)

4.According to your Operating System, type the following command to register this library file:

Windows NT or 2000: regsvr32 \WINNT\system32\COMCTL32.OCX

Windows XP: regsvr32 \windows\system32\COMCTL32.OCX

Windows Vista: regsvr32 \windows\system32\COMCTL32.OCX

* Please note that there is a SPACE after "regsvr32" and before the rest of the command.

5.You should see a message saying "DllRegisterServer ... succeeded"

For windows 7:

Step 1: Re-register the component.

Verify if comctl32.ocx is in C:\windows\system32 folder. If you, you may try re-registering the file.

1. Go to start and type cmd.
2. Right-Click on cmd and select ?Run as Administrator?.
3. Type regsvr32 comctl32.ocx and press Enter.

If successful you should get a popup saying "DllregisterServer in comscl32.ocx succeeded"

Explanation of Regsvr32 usage and error messages http://support.microsoft.com/kb/249873

Step 2: Un-install and reinstall the software.

Re-installing helps in installing the missing component. Do this as a last resort.

For your reference: Uninstall or change a program http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

Alternatively, you can follow the same steps as that of other Windows Operating Systems for Windows 7 also. However, MS recommends the steps given above for Windows 7.